Return Policy - Sparkling Tush Bundles and More!
Thank you for shopping at Sparkling Tush Bundles and More! We take great care in creating and packaging our products to ensure they arrive to you in perfect condition.
Returns
We understand that sometimes unexpected issues can occur during shipping. Therefore, we offer returns only for items that arrive damaged.
Eligibility for Return (Damaged Items Only):
To be eligible for a return, you must notify us of the damage within 15 days of receiving your order.
You will need to provide clear photographic evidence of the damage to the item and the packaging it arrived in.
How to Initiate a Return for a Damaged Item:
Please contact us as soon as possible, and within 15 days of receiving your order, via email at tiffya.office@gmail.com or through our contact form on our website https://tushbundles.com/contact
In your message, please include:
Your order number
A clear description of the damage
Attached photographic evidence of the damage to the item and the packaging.
Our customer service team will review your request and the provided evidence.
Our Resolution for Damaged Items:
Upon approval of your damaged item return request, Sparkling Tush Bundles and More! will, at our discretion, offer one of the following resolutions:
Replacement: We will ship you a replacement of the same item, free of charge, as soon as possible, subject to product availability.
Store Credit: If a replacement is not available, or if you prefer, we may issue store credit for the original purchase price of the damaged item.
Please Note:
We do not accept returns for reasons other than damage upon arrival. This includes, but is not limited to, dissatisfaction with the product, incorrect items ordered (if the error was not on our part), or change of mind.
Return shipping of the damaged item may be required in some cases. If so, we will provide you with instructions and may provide a prepaid shipping label.
Contact Us:
If you have any questions regarding our return policy, please do not hesitate to contact us at tiffya.office@gmail.com or through our contact form on our website https://tushbundles.com/contact
Thank you for your understanding.